Mission Statement:

American T-Shirt Co. will be the best active wear wholesale distributor in the Pacific Rim. We will accomplish this mission through total commitment to quality and customer satisfaction by providing unsurpassed service and partnerships with suppliers. We take pride in providing fast, accurate and friendly service.  To help us accomplish this, we ask that you refer to the information provided below.  We welcome your comments and suggestions. 

For Your Information:

You can reach us at (808) 842-4466 from 8:30am to 5:00pm Hawaiian Standard Time Monday through Friday. Neighbor Island customers may reach us toll free at (800) 494-4073. Please allow 3 business hours for your order to be pulled and packed.

The minimum order is 12 pieces of any style, color and size. Orders once entered into our system can not be changed. Will call orders will be held for 5 days. Will call orders not picked-up or orders that have been canceled will be subject to a 20% restocking fee.

Shipping Info:

Orders may be shipped via UPS. Orders placed before 12:30pm will be shipped the same day. Neighbor Island customers may ship via Young Brothers if they have Net 30 terms or prepay their order.

The American T-Shirt Co. can not be responsible for discrepancies on orders received by parties other than the invoiced customers.

Terms:

Local pickup orders can be paid for with a company or personal check upon fund verification. Neighbor Island orders can be prepaid or shipped COD cash or cashiers check. Company checks are accepted after an account has been established and a complete check application approved. Net 30 terms are available with an approved credit application. Interest will be charged at a rate of 1 1/2% per month. VISA and MasterCard are accepted upon completion of our signature on file form. Returned checks are subject to a $25.00 surcharge and company/personal check privileges may be revoked.

Pricing:

All prices are F.O.B. our warehouse. Case pricing is received for purchases of 1 mill pack case of one style/size/color.

Dozen pricing is received for purchases of a dozen order of one style/size/color.

Piece pricing is received for purchases of 1-11 pieces per style/size/color.

All customers will be charged a 4.66% general excise tax unless a State of Hawaii Form G-17, Resale Certificate, has been completed. Customers who complete this application will be charged 1/2% general excise tax.

All prices are subject to change without notice. We assume no responsibility if price change notices are not received. A 50% non refundable deposit is required on all special orders.

Returns and Refusals:

Please inspect your order upon receipt. The customer is responsible to verify their order for accuracy before printing. Alteration which includes printing, embroidery, dyeing, etc. by you or your designer will constitute acceptance of the order and condition of the goods by you. Returns of washed, decorated, altered, or closeout merchandise will not be accepted. First quality non-altered goods may be returned within 14 days for merchandise credit or even exchange. These goods will be subject to a 20% restocking fee. Damaged goods may be returned for a merchandise credit or even exchange within 14 days. To return merchandise you must obtain a return authorization number from our customer service department. All returns must be accompanied by a copy of the invoice and reference the return authorization number. Without an invoice and return authorization number returns will be refused. Mark damaged items with tape. Unclaimed, undeliverable refused, changed or canceled order are charged a 20% restocking fee plus freight.

Other Supplies

Inks and other silkscreen supplies are also available. Please inquire with our sales staff for more information.